Auto Order FAQs: suppliers, settings, and checkout help
Learn how to find quick answers about ordering eBay sales from your supplier with Auto Order.
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Key points
- Auto Order adds a DropFlow Auto Order panel to eBay order pages.
- It opens the supplier product, fills the buyer's address, and can run after-order steps.
- Each answer below stands on its own.
Frequently asked questions (FAQs)
What does Auto Order do?
Auto Order helps you buy each sale from your supplier with fewer steps. For eBay sales, it opens the supplier product from the eBay order page, starts checkout, and fills in the buyer's address. You can change the quantity, send a delivery-date message, and add a note before you place the order, or turn on Place order automatically (skip final click). It can also record the sale, mark the order shipped, and restore the listing quantity. Poshmark sales have their own Auto Order button on the Poshmark sale page.
Which suppliers can Auto Order buy from?
Auto Order has checkout flows for Amazon, Walmart, and AliExpress. Suppliers with complex CAPTCHA steps or unusual payment pages may need you to finish checkout by hand.
Which Amazon sites does Auto Order support?
Auto Order supports amazon.com and amazon.ca today.
How does Auto Order find the supplier product for an eBay order?
Auto Order reads the listing's SKU (Custom label). A plain Amazon ASIN, or the coded SKU DropFlowLister writes when it lists, points to the supplier product. If eBay hides the SKU, click Get SKU.
How do I place an Auto Order step by step?
Open the eBay order's full details and click Place Auto Order on the DropFlow panel. Auto Order opens the supplier product and clicks Buy Now, then fills the address at checkout. Review the order and click Place Order unless you turned on automatic placing.
What does "Copy Auto Link instead of Auto Order" do?
With this setting on, the main button copies an order link to your clipboard instead of opening the supplier. You can paste the link into another browser or send it to a helper.
How do "Copy Buyer" and "Import Buyer" work across computers?
Copy Buyer saves the buyer's full shipping details, and Import Buyer on the Amazon address form pastes them in. When you're signed in, the copy syncs to your DropFlowLister account, so you can import it on another computer. If you're not signed in, it's saved on that computer only.
What do "Checkout as Gift", Gift Message, and Gift Message Sender do?
Checkout as Gift picks Amazon's gift option so the buyer doesn't see the supplier price. Gift Message is the slip text and Gift Message Sender is the "From" name. Both default to "-".
Is "Place order automatically (skip final click)" safe?
This setting lets Amazon's Place Order be clicked for you after the address is filled, so you don't get a final review. It saves time but spends money with no last check. Turn it on only after several orders go through correctly.
What do Auto Bookkeeping, Mark as Shipped, and Write note do in Auto Order?
Auto Bookkeeping sends the finished order to DropFlowLister Bookkeeping. Mark eBay order as shipped automatically clicks Mark as Shipped on eBay. Write note on eBay order adds an internal note with your name from Your Name (for notes).
What does "Send ETA message (AI)" send, and can I edit the template?
Send ETA message (AI) sends the eBay buyer an AI-written delivery message after the supplier confirms the order. For manual messages, Copy Message uses a template you can edit, with {{Customer_Name}} and {{Delivery_Date}} as fill-ins. ETA messages don't use credits.
How does the Auto Order quantity restore (Qty Updater) work?
The ± pill on the panel lets you pick a quantity from 1 to 10. Clicking it opens the active listing, and the Qty Updater adds that quantity back so the item stays in stock.
What is "Amazon Email" in eBay Settings for?
Amazon Email in the popup's eBay Settings records which Amazon account placed the order. It's added to the eBay order note so you can find the order later.
Why does Chrome show "started debugging this browser" during Auto Order?
Auto Order uses Chrome's debugger permission to click Amazon buttons the way a person would. Chrome shows that bar while it's in use. It's expected and goes away when the step ends.
Why does Auto Order say "Could not decode SKU to a product / valid ASIN"?
The listing's SKU isn't a plain Amazon ASIN or a DropFlowLister-coded SKU, so Auto Order can't tell which product to buy. Open the supplier product yourself, and fix the SKU on the listing for future orders.
What should I do about "No shipping address found" or "No buyer shipping details found"?
Auto Order can't see the buyer's address on the page you're on. Open the order's full details view in Seller Hub and try again.
What should I do when Auto Order shows "ASIN mismatch"?
The supplier page now shows a different product than your SKU expects. Compare both products in the dialog, and continue only if it's the exact item the buyer bought.
What should I do when Auto Order says "Coupon could not be clipped automatically"?
Clip the coupon yourself on the supplier page, or click Continue without coupon to keep going.
Why does Auto Order say "Could not finalize address — please complete manually"?
Auto Order couldn't fill or confirm the address on the supplier checkout. Open the address form, click Import Buyer or type the address, and finish the order yourself.
What should I do when Auto Order says "Place Order failed" or "Buy Now not found"?
The supplier page didn't respond as expected. It may need an option chosen, a payment check, or the item may be out of stock. Fix what the page asks for and click the button yourself.
What should I do about AliExpress "Pay Now button not found" or an address that won't save?
AliExpress needs something fixed on its page, often an address field. Check the form for red errors, fix them, and click Pay Now yourself.
What does "Walmart needs you to fix this" mean?
Walmart showed an error during checkout, such as an address or payment issue. Read the details under the message, fix it on Walmart's page, and finish the order.
Does Auto Order need a special plan?
No. Auto Order is included in every DropFlowLister plan. You just need an active plan or trial.
How is "true profit" calculated in Auto Order?
The DropFlow true profit row equals your eBay order earnings minus the supplier order total. It appears in eBay's earnings box once both numbers are known.
Does DropFlowLister message buyers automatically after a sale?
Yes, for eBay orders. DropFlowLister sends automated buyer messages: with Send ETA message (AI) on, Auto Order sends the buyer an AI-written delivery message after the supplier confirms the order. You can also copy an editable message template with Copy Message.
Does DropFlowLister add the supplier's tracking number to my order automatically?
No. DropFlowLister doesn't upload tracking numbers automatically. When your supplier ships, add the tracking number to the marketplace order yourself. DropFlowLister does automate supplier price and stock tracking and buyer messages.
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