VeRO and restricted words FAQs: lists, refreshes, and risks
Learn how to find quick answers about how DropFlowLister blocks protected brands and restricted words.
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Key points
- Full guide: VeRO and restricted words: protect, refresh, and suggest
- Error fixes: VeRO and restricted words: troubleshooting
Frequently asked questions
What is VeRO, and why does it matter?
VeRO is eBay's Verified Rights Owner program, which lets brands ask eBay to remove listings that use their name without permission. Listing these brands can lead to removed listings and account limits on eBay.
Where does DropFlowLister's VeRO list come from?
DropFlowLister's VeRO list comes from the DropFlowLister server and loads into the extension after you sign in. The DropFlowLister team maintains it and adds brands and keywords from user suggestions after review.
What is the difference between VERO Brands and VERO Keywords?
VERO Brands are protected brand names checked against the product's brand. VERO Keywords are protected words checked against the product's title.
How often does DropFlowLister refresh the VeRO list?
DropFlowLister refreshes the VeRO list after you sign in, every hour, and whenever you click Refresh from Server.
Why were my edits to the VeRO list overwritten?
Each refresh replaces the VERO Brands and VERO Keywords lists with the server version. Put words you always want blocked in Skip Keywords or Restricted words instead.
What are Restricted words and Skip Keywords?
Restricted words is your own list in Profit Hunter of words to keep out of product titles. Skip Keywords is your own list in each Flow Lister, and products whose title has any of those words are skipped.
How do I suggest a brand or keyword for the VeRO list?
Click Report in the popup header and pick VERO Suggestion or Keyword Suggestion. Suggestions go to admin review before they reach the shared list.
Why was a product skipped as "VERO protected brand"?
The product's brand matched the VeRO brand list, or its title did when the brand was generic. Flow Lister skips it to protect your account.
Why does DropFlowLister check the title when the brand is "Generic" or "Unbranded"?
Many products list their brand as "Generic" or "Unbranded" while the real brand name is in the title. Flow Lister checks the title against the VeRO brand list in those cases so protected brands don't slip through.
Does VeRO protection guarantee I won't get a violation?
No. VeRO protection lowers your risk, but no list covers every brand, and rights owners and marketplaces make the final call. VeRO and keyword checks are aids only. They aren't complete, can make mistakes, and don't replace your own review of each listing.
What happens to my existing listings that match VeRO?
DropFlowLister's VeRO protection checks products before you list them. Other DropFlowLister tools, such as the Listing Sanitizer in Boost My Listings and Flow Tracker, can check listings you already have.
Why is my Restricted words list empty?
The Restricted words list starts empty until you add words. Open Profit Hunter and type your words, or click Load Defaults.
Do VeRO lists apply to Poshmark listings?
The VeRO controls in DropFlowLister are in the eBay Flow Lister, Single Lister, and Profit Hunter. Yes. The VeRO lists apply to Poshmark listings too. The Poshmark Flow Lister also has Skip Keywords for words you want to avoid.
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Still stuck? Chat with us.
Email contact@dropflowlister.com with the product link and the brand or keyword.
