Poshmark order tools errors: fix SKU, Amazon, and bookkeeping issues
Learn how to read Poshmark order tool messages and finish the order and save the sale.
On this page
- Key points
- Before you start
- "SKU not found so cannot auto order" / "SKU not found so cannot get auto order link" / "SKU not found"
- "Failed to copy link: …"
- "Time expired. Auto order cancelled."
- "Please locate and click the Buy Now button. Time remaining: Ns"
- "Item image not found"
- "Could not find the order number on this Order History page"
- "❌ Please login to DropFlow first"
- "❌ Insufficient credits. Please purchase more credits."
- "❌ Failed to save: …"
- "SKU Not Available" on an offer page
- Related articles
Use Ctrl+F (Cmd+F on Mac) to find the exact message you see.
Key points
- Most problems are a missing SKU. The tools need the listing's SKU to find the Amazon product.
- You can finish any order by hand. If a step stops, complete it on Amazon yourself.
- Bookkeeping runs on Amazon Order History. If it fails, reopen that page while signed in.
Before you start
- Refresh the Poshmark sale page.
- Sign in to Poshmark, Amazon, and the extension in the same browser.
- Check that the sold listing has a SKU.
"SKU not found so cannot auto order" / "SKU not found so cannot get auto order link" / "SKU not found"
Cause: The sold listing has no SKU, or the page hasn't shown it yet.
Fix:
- Refresh the page and try again.
- Open the listing and check its SKU field.
- If there's no SKU, find the Amazon product yourself. Add the ASIN as the SKU on future listings.
"Failed to copy link: …"
Cause: The browser blocked clipboard access.
Fix: Click on the page first, then try again. Allow clipboard access for poshmark.com if Chrome asks.
"Time expired. Auto order cancelled."
Cause: The 15-second prompt to pick a size and click Buy Now ran out.
Fix: Go back to the sale and click Auto Order again. Have the size ready.
"Please locate and click the Buy Now button. Time remaining: Ns"
Cause: The tool couldn't find Amazon's Buy Now button.
Fix: Click Buy Now yourself before the timer ends. If there's no Buy Now button, the item may be out of stock or sold only through the cart.
"Item image not found"
Cause: You clicked Relist, but the sold item's image wasn't on the page.
Fix: Refresh the sale page and try again, or open the listing and use Poshmark's Copy Listing yourself.
"Could not find the order number on this Order History page"
Cause: Amazon Order History opened, but the new order wasn't shown yet.
Fix:
- Wait a minute and refresh Order History.
- Make sure you're signed in to the same Amazon account that placed the order.
"❌ Please login to DropFlow first"
Cause: You're not signed in to the extension, so the sale can't be saved.
Fix: Open the popup, sign in, and refresh Amazon Order History.
"❌ Insufficient credits. Please purchase more credits."
Cause: Saving a Poshmark sale doesn't use credits, so this message shouldn't stop Bookkeeping.
Fix: Refresh Amazon Order History and try again. If the message comes back, email contact@dropflowlister.com with a screenshot and the order number.
"❌ Failed to save: …"
Cause: The server couldn't save the sale. The text after the colon gives the reason.
Fix: Refresh Order History to try again. If it keeps failing, contact support.
"SKU Not Available" on an offer page
Cause: The item in the offer has no SKU.
Fix: Add a SKU to the listing if you want the tools to find its Amazon product.
Related articles
Still stuck? Chat with us.
Email contact@dropflowlister.com with the Poshmark order link, the Amazon order number, a screenshot, the time, and your extension version.
