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Troubleshooting & Errors

AI Image Enhancement: fix key, model, upload, and enhancement errors

Learn how to fix Replicate key errors, upload limits, test failures, and enhancement failures during a run.

Updated Oct 10, 2026 · Applies to DropFlowLister extension v3.1.1+

On this page
  1. Key points
  2. Setup errors
  3. Connection test errors
  4. Upload and test errors
  5. Errors during a Flow Lister run
  6. What to send support
  7. Related articles

Key points

  • Most errors come from Replicate: Key, model, and timeout errors come from your Replicate account, not from DropFlowLister.
  • Runs keep going: If enhancement fails during a run, Flow Lister uses the original images.
  • Check Replicate billing: A Replicate account without billing set up can't run models.

Setup errors

"Please configure AI settings before enabling enhancement"

Cause: You turned on AI Image Enhancement before saving a key, model, and prompt. Fix: Click Configure, fill in all three, and click Save Configuration.

"Please fill in all required fields"

Cause: Replicate AI API Key, AI Model, or Default AI Prompt is empty. Fix: Fill in every field marked with *, then save.

"Please enter an API key first", "Please select a model first", or "Please enter a prompt first"

Cause: A test needs that field. Fix: Fill in the field, then test again.

"Error saving configuration: …" or "Error loading configuration"

Cause: The browser couldn't save or read your settings. Fix: Reload the page and try again. If it keeps happening, reload DropFlowLister at chrome://extensions.

Connection test errors

"❌ Invalid API key. Please check your credentials."

Cause: Replicate didn't accept the key. Fix:

  1. Copy a fresh token from your Replicate dashboard.
  2. Paste it with no spaces before or after.
  3. Click Save Configuration, then Test API Connection.

"❌ Model not found. Please select a valid model." or "Could not find model version"

Cause: Replicate couldn't find that model. Fix: Pick a different model in AI Model, save, and test again.

"❌ Network error. Please check your connection."

Cause: Your browser couldn't reach Replicate. Fix: Check your internet connection, VPN, or firewall, then test again.

Upload and test errors

"❌ Please select an image file"

Cause: The file you picked isn't an image. Fix: Use a PNG, JPG, or WEBP file.

"❌ Image size must be less than 10MB"

Cause: The image is over 10 MB. Fix: Resize or compress the image, then upload it again.

"Please upload an image or enter an image URL"

Cause: Image 1: Product Image (Required) is empty. Fix: Upload a photo or paste a direct image URL.

"Image enhancement timed out. Please try again."

Cause: Replicate took too long. Busy models can take a while. Fix: Wait a minute and try again, or pick a faster model.

"Image enhancement failed" or "No output image received from API"

Cause: Replicate returned an error or no image. Fix: Check your Replicate account for errors and billing, then try a simpler prompt.

Errors during a Flow Lister run

"Enhancement failed, using originals"

Cause: Replicate didn't return an enhanced image for that product, for example because of "Prediction failed" or "Prediction timed out after 2 minutes". Fix: No action needed for that listing, since it used the original photos. If it happens often, test your setup on the configuration page.

"AI Enhancement Service not configured"

Cause: Enhancement is on, but the saved setup is missing. Fix: Click Configure and save your key, model, and prompt again.

Note: Check the usage page in your Replicate account to see exactly what Replicate billed for each attempt.

What to send support

Email contact@dropflowlister.com with a screenshot of the error, the model you picked, and the time it happened. Never send your API key to anyone, including support.

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