DropFlowListerHelp Center
Troubleshooting & Errors

AI Prompt Configuration: fix missing prompts and weak AI results

Learn how to fix the missing prompt error and improve titles and descriptions the AI writes.

Updated Oct 10, 2026 · Applies to DropFlowLister extension v3.1.1+

On this page
  1. Key points
  2. "⚠️ Missing prompt — Title and description prompts are required for eBay optimization"
  3. The AI ignores my product details
  4. Titles are too long or get cut off
  5. Descriptions include text I don't want
  6. My prompt changes disappeared
  7. What to send support
  8. Related articles

Key points

  • One real error: "⚠️ Missing prompt" stops AI optimization for eBay.
  • Most other problems are prompt quality: Restore the default and change one thing at a time.
  • Prompts are saved per computer: A new computer starts with the default prompts.

"⚠️ Missing prompt — Title and description prompts are required for eBay optimization"

You may also see "⚠️ Missing title/description prompt — set it in settings" in the Activity Log.

Cause: The DropFlowLister AI didn't get a title or description prompt for an eBay listing. Fix:

  1. Open eBay Settings → AI Prompt Configuration in the popup, or the same section in Flow Lister.
  2. Click Restore Default under Title Prompt.
  3. Click Restore Default under Description Prompt.
  4. Run the listing again with Retry Skips.

The AI ignores my product details

Cause: The {paste product details…} placeholder was removed or changed, so the details were added at the end of the prompt instead. Fix: Click Restore Default, then make your edits again without touching the placeholder.

Titles are too long or get cut off

Cause: eBay limits titles to 80 characters. This is an eBay rule, not a DropFlowLister limit. Fix: Add a line to your Title Prompt such as "Keep the title under 80 characters." Check the 80-character counter in the Single Lister.

Descriptions include text I don't want

Cause: The prompt asks for sections or wording you don't need. Fix:

  1. Add a clear rule to the Description Prompt, such as "Don't mention returns."
  2. If Use Template Description is on in the eBay Flow Lister, check your description template too. It wraps every description.

Note: The AI writes from the supplier's product details. If the supplier page is thin, the AI has less to work with.

My prompt changes disappeared

Cause: Prompts are saved in your browser on one computer. A different computer or Chrome profile has its own prompts. Fix: Copy your prompts into a text file, and paste them on each computer you use.

What to send support

Email contact@dropflowlister.com with:

  • your full title and description prompts
  • 1–2 product links
  • the title or description you got, and what you expected
Was this helpful?

Still stuck? Chat with us.

Message our team and we’ll walk you through it. You can also email contact@dropflowlister.com.