DropFlowListerHelp Center
Troubleshooting & Errors

General troubleshooting FAQs: errors, slowdowns, and support

Learn how to solve common DropFlowLister problems and get help.

Updated Oct 10, 2026 · Applies to DropFlowLister extension v3.1.1+

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  1. Key points
  2. FAQs
  3. Related articles

Key points

Frequently asked questions

A DropFlowLister feature card or on-page panel doesn't appear. What should I check?

First, refresh the page and check that you're signed in with an active plan, because DropFlowLister hides its tools when your plan isn't active. If the panel is still missing, reload DropFlowLister at chrome://extensions and refresh the page again.

Why does DropFlowLister say "The extension was updated. Please refresh this page (F5)"?

This message means DropFlowLister updated or reloaded while the page was open, so the page lost its connection. Press F5 to refresh the page, then try again.

How do I fix "Extension Service Worker Disconnected" or "Connection to extension lost"?

These messages mean DropFlowLister's background part stopped. Go to chrome://extensions, click the reload icon on DropFlowLister, then refresh the page and try again.

What does "No response from service worker — it may have restarted" mean in DropFlowLister?

This message means DropFlowLister's background part restarted during a step. Try again, and if it keeps happening, reload DropFlowLister at chrome://extensions.

Why does DropFlowLister say "Listing was interrupted — please retry"?

This message means a tab used for the listing closed or lost its connection mid-step. Don't close tabs that DropFlowLister opens during a run, and retry the product.

Why does DropFlowLister say "Page took too long to load — please retry"?

This message means the supplier or marketplace page didn't finish loading in time. Check your internet connection, lower your threads, and retry.

What can I do about "Supplier page didn't load" or "Couldn't reach the supplier"?

These DropFlowLister messages mean the supplier showed an error page or couldn't be reached. Open the product link yourself to check it works, check your connection, and retry.

What does "The source was slow to respond — please retry" mean in DropFlowLister?

This message means the supplier or server took too long to answer. Wait a minute and retry.

A supplier showed a CAPTCHA (" needs verification"). What do I do?

The supplier wants to check you're a person, and this check comes from the supplier, not DropFlowLister. Complete the check in the tab that opens, and the run continues by itself.

What is a supplier "soft ban" or "cooldown," and how do I avoid it?

A soft ban or cooldown is when a supplier blocks you for a while because many pages loaded too fast. The supplier sets this limit, not DropFlowLister, so lower your threads and take breaks between big runs.

Why do DropFlowLister runs go slower when the tab is in the background or minimized?

Chrome slows down tabs that are in the background or in minimized windows to save power. Keep the Flow Lister tab visible for the fastest runs.

What does "Optimize for Slow Computers" do in DropFlowLister?

"Optimize for Slow Computers" is an eBay Flow Lister setting. It gives pages more time to load between steps, so runs are steadier on slower computers. Turn it on if runs stall or skip steps on your computer.

How do I fix "Clipboard access denied" in DropFlowLister?

Chrome blocked DropFlowLister from using the clipboard on that page. Click the lock icon next to the web address, set Clipboard to Allow, and refresh the page.

How do I fix "Pop-up blocked. Allow pop-ups for this page"?

Chrome blocked DropFlowLister from opening a new window. Click the blocked pop-up icon in the address bar, choose Always allow, and try again.

My DropFlowLister region or currency is wrong. How do I change it?

Go to eBay Settings → Region Settings or Poshmark Settings → Region Settings in the popup and pick your region. You can choose the United States or Canada.

How do I clear stuck progress or reset a DropFlowLister run?

In the eBay Flow Lister, click Reset, then Reset & Terminate, to stop listing and clear the session. To clear only the results table, click Clear.

How do I export DropFlowLister logs or results to send to support?

In the eBay Flow Lister, click Status Report for a full session report, or Copy Unlisted to copy links that didn't list. The Poshmark Flow Lister can export a CSV of listing activity.

How do I report a bug in DropFlowLister?

Click Report in the popup header and pick Bug Report. Describe what happened in at least 100 characters, add screenshots, and add your Telegram or Discord handle so the team can follow up.

Why does DropFlowLister say "You just submitted this report. Please wait Ns"?

This message stops the same report from being sent twice. Wait the seconds shown, and you don't need to send it again if the first one worked.

What should I do about "Couldn't verify your subscription" in DropFlowLister?

This message means DropFlowLister couldn't reach its server to check your plan. Check your internet connection, pause any VPN, and reopen the popup.

Can I use DropFlowLister with other listing extensions at the same time?

Yes. If something acts strangely, turn off other listing extensions at chrome://extensions and try again.

How do I contact DropFlowLister support?

Email contact@dropflowlister.com with the exact message, a screenshot, the time, and your extension version. You can also send a bug report with Report in the popup.

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