Account and login FAQs: sign-in, sessions, and devices
Learn how to find quick answers about your DropFlowLister account, signing in, and using more than one computer.
On this page
Key points
- Full guide: Account: create, sign in, reset, and sign out
- Error fixes: Account and sign-in errors
Frequently asked questions
How do I create a DropFlowLister account?
Click the DropFlowLister icon and click Create an Account. The sign-up page opens on the DropFlowLister website at https://app.dropflowlister.com/auth.
How do I sign in to the DropFlowLister extension?
Click the DropFlowLister icon, type your Email and Password, and click Sign In. You'll see "Login successful! Loading..." when it works.
I forgot my DropFlowLister password. How do I reset it?
Click Forgot your password? in the popup. It opens the DropFlowLister website, where you can reset your password.
Why does DropFlowLister say "Password must be at least 6 characters"?
DropFlowLister passwords have at least 6 characters, so a shorter entry can't be right. Type your full password, or reset it with Forgot your password?.
What do "Please enter a valid email" and "Email is required" mean?
"Email is required" means the email box is empty. "Please enter a valid email" means the email has a typo, such as a missing @ sign.
What should I do when DropFlowLister says "Network error. Please try again."?
This message means the popup couldn't reach the DropFlowLister server. Check your internet connection, pause any VPN or ad blocker, and try again.
What does "Your session expired" mean, and how do I fix it?
"Your session expired" means your DropFlowLister sign-in ended and couldn't be refreshed. Sign in again in the popup, then reload any open DropFlowLister pages.
How do I log out of DropFlowLister?
Click the log-out icon in the popup header and click OK when asked "Are you sure you want to log out?". Stop any running Flow Lister sessions first.
Why does the DropFlowLister popup show "Verifying your session…"?
"Verifying your session…" shows while DropFlowLister checks your plan with its server. It usually takes a few seconds, so wait, then reopen the popup if it doesn't finish.
Can I use one DropFlowLister account on several computers?
Yes. You can sign in on as many computers as you need with the same account. There's no limit.
Why are my DropFlowLister settings different on another computer?
Most DropFlowLister settings, such as Flow Lister options, AI prompts, region, and your Replicate key, are saved in the browser on each computer. Stores, templates, shipping policies, and credits are saved to your account.
Why did a run pause with "🔑 Session expired — run paused"?
Your DropFlowLister sign-in ended during the run. Sign in again in the popup, then go back to Flow Lister and resume.
How do I change the email on my DropFlowLister account?
Sign in to the DropFlowLister dashboard at https://app.dropflowlister.com, open Account Settings, and change your email there.
How do I delete my DropFlowLister account and data?
Email contact@dropflowlister.com from your account email with the subject "Privacy Request" and ask to delete your account. You can also disconnect connected accounts at any time. Some data may be kept as long as the law requires, and backups may hold copies for a limited time.
Related articles
Still stuck? Chat with us.
Email contact@dropflowlister.com from your account email.