Feedback errors: fix submit, vote, and loading problems

Use Ctrl+F (Cmd+F on Mac) to find the exact message shown on the Feature Requests screen.

Key points

Before you start

• Sign in to the extension.
• Check your internet connection.
• Close and reopen the popup.

"Please log in to submit a feature." / "Please log in to vote."

Cause: You aren't signed in to the extension.

Fix:

1. Sign in from the popup.
2. Click Feedback again.

"Title must be at least 5 characters."

Cause: The title is too short.

Fix: Enter a title of 5–80 characters.

"Description must be at least 20 characters."

Cause: The description is too short.

Fix: Enter a description of 20–1,000 characters. Explain what you want and why.

"Failed to submit."

Cause: The request didn't reach DropFlowLister, or your sign-in expired.

Fix:

1. Check your internet connection.
2. Sign out and back in.
3. Click Submit Feature again.

"Vote failed"

Cause: The vote didn't go through.

Fix: Close and reopen the popup, then vote again. Sign out and back in if it keeps happening.

"Voting closed"

Cause: The request is Completed, so voting is turned off.

Fix: No fix needed. If you want more from that feature, submit a new request.

"Failed to load features." / "No features found."

Cause: "Failed to load features." means the list couldn't load. "No features found." means nothing matches your search or filter.

Fix: For a load error, check your connection and reopen the popup. For no results, clear the search box and click All.