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Troubleshooting & Errors

Market Analyzer: fix scan, rate-limit, and results errors

Learn how to fix Market Analyzer messages about usernames, eBay rate limits, resets, and sending titles to Profit Hunter.

Updated Oct 10, 2026 · Applies to DropFlowLister extension v3.1.1+

On this page
  1. Key points
  2. Scan messages
  3. Results messages
  4. What to send support
  5. Related articles

Key points

  • eBay rate limits are temporary: Market Analyzer pauses and resumes on its own.
  • Stop before you clear: You can't clear or reset during a scan.
  • Your own stores are removed on purpose.

Scan messages

"Please enter at least one username"

Cause: Competitor Usernames is empty. Fix: Type at least one eBay username, or click Import.

"Removed N of your own store ID(s) from the input"

Cause: Your own eBay store IDs were in the list. Market Analyzer removes them so you only scan competitors. Fix: No action needed.

"Not authenticated"

Cause: You're not signed in to DropFlowLister, so it couldn't check your own store IDs. Fix: Open the popup, sign in, and reload the page.

"Rate-Limit Detected"

The full message says scraping paused because eBay returned a bot-detection page ("Pardon Our Interruption"), and it resumes in 60 seconds. You may also see "eBay rate-limit detected — pausing N s".

Cause: eBay saw too many requests. This is an eBay limit, not a DropFlowLister limit. Fix:

  1. Wait for the countdown, or click Resume Now.
  2. Click Stop Scan if you want to stop.
  3. Use 1 — Slow & Safe for future scans.

"Scan stopped by user during cooldown"

Cause: You clicked Stop Scan during the pause. Fix: Set Start Position to the next seller and click Start Scan.

"Cannot clear while scanning is in progress" or "Cannot reset while scanning is in progress"

Cause: A scan is running. Fix: Click Stop, then clear or reset.

"Scanning is in progress. Are you sure you want to leave?"

Cause: You tried to close or leave the page during a scan. Fix: Stay on the page, or confirm to leave and stop the scan.

Results messages

"Profit Hunter Has Existing Items"

Cause: Profit Hunter already has items waiting to transfer. Fix: Click Continue & Replace to remove those items and add the new titles, or Cancel and transfer the old items to Flow Lister first.

Important: Continue & Replace removes all current Profit Hunter items.

"Confirm Delete — This action cannot be undone."

Cause: This confirms a delete. Fix: Click Delete to go ahead, or Cancel. Export JSON first if you might need the data.

"No scan results"

Cause: You haven't run a scan yet, or you deleted the results. Fix: Run a scan, or click Import JSON to load saved results.

Sold counts look wrong or are missing

Cause: Total Sold History was off, or eBay didn't show sold data for that item. Fix: Turn Total Sold History on and scan again.

What to send support

Email contact@dropflowlister.com with a screenshot, the usernames you scanned, and the time it happened.

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